Terms & Conditions

These Terms & Conditions govern your use of Neoncasinoguide and explain the limits of our role as an independent affiliate review publisher covering UK-facing gambling operators.

1. Read this site as editorial guidance, not as an operator service

Neoncasinoguide is an information website. We review, compare and describe third-party gambling operators, promotions and safer gambling tools. We do not provide gambling services, hold customer balances, register player accounts, take bets, process deposits or arrange withdrawals. Any gambling activity you choose to undertake happens with the operator you select, under that operator's own terms, rules, verification procedures and complaints processes.

By using this website you agree that our content is provided for general information and editorial comparison purposes. We aim to keep the material accurate, current and responsibly presented, but the gambling market changes quickly. An operator may update bonus wording, payment rules, minimum deposits, withdrawal times, self-exclusion tools or geographic availability without notifying us first. You should therefore read the relevant operator terms before registering or depositing.

2. Affiliate disclosure and commercial relationship

Neoncasinoguide is an affiliate publisher. That means we may receive commission or another form of compensation when a reader clicks through to a partner operator and completes a tracked action, such as registration or first deposit. Our compensation may differ from partner to partner. Some operators featured on this website may be commercial partners, while others may appear for editorial context without an active commission arrangement.

Commercial relationships do not give operators approval over our entire site, and they do not grant a right to demand a specific score. However, because this website contains affiliate links and commercial intent, you should treat pages that promote or refer readers to a gambling operator as marketing-linked content. We disclose this upfront so the commercial context is clear before you click. That disclosure forms part of these Terms as well as our separate Affiliate Disclosure page.

3. Strict age restriction: 18+ only

This website is intended only for adults aged 18 or over. By using Neoncasinoguide you confirm that you are at least 18 years old and legally entitled to access gambling-related content in your jurisdiction. If you are under 18, you must not use this site, submit information through it or click through to gambling operators from it.

We use an age confirmation control to reduce the risk of underage access, but no technical gate is perfect. Parents, guardians and device owners remain responsible for supervising internet use where minors may have access. If you believe that underage users have been engaging with this site, contact us so that we can review the report and strengthen controls where appropriate.

4. Responsible gambling and personal responsibility

Gambling carries financial risk and may be harmful for some people. Nothing on Neoncasinoguide should be read as encouragement to gamble beyond your means or to treat gambling as income, investment, debt recovery or a solution to financial pressure. Any review, score or promotional summary published on this site must be read alongside common-sense budgeting and the use of safer gambling tools.

If gambling is affecting your wellbeing, finances, relationships or work, stop and seek support. We provide links to GAMSTOP, GamCare, BeGambleAware, Gambling Therapy and the National Gambling Helpline because safer gambling information is part of the service standard we expect from a UK-facing affiliate site. You remain personally responsible for any decisions made after leaving this website and opening an operator account.

5. Promotions, bonus descriptions and how to read them

Bonus and promotion details published on Neoncasinoguide are summaries. They are not the full legal terms of the offer and they are not a promise that you will qualify. Promotions may be limited to new customers, certain payment methods, certain territories or specific game categories. Operators may impose wagering requirements, maximum conversion values, expiry windows, maximum bet caps, withdrawal restrictions or account verification requirements. Those details can materially change the value of the promotion.

Our editorial team tries to surface the points most likely to matter to a reader, but you must still read the operator's own terms and conditions before relying on any promotion. If a conflict exists between our summary and the operator's site, the operator's published terms will usually govern your relationship with that operator. We are not liable for losses or disappointment arising from changes to third-party promotions, omitted offer restrictions or the withdrawal of a promotion after publication.

6. Accuracy, updates and correction policy

We make reasonable efforts to keep content current. That includes periodic review of partner pages, legal disclosures, responsible gambling links and core offer details. Even so, we cannot guarantee that every page will always reflect live conditions at the exact moment you visit. Markets change, websites are redesigned and operators update cashier, identity and support rules on short notice.

If you spot a material error, you may notify us through the compliance or editorial contact routes listed on this site. We reserve the right to decide how and when corrections are made, but we will review good-faith reports. We may remove, amend or replace content without notice where accuracy, legal compliance, commercial changes or editorial judgment require it.

7. No advice, no warranty and no operator representation

Content on Neoncasinoguide does not constitute legal advice, financial advice, tax advice, counselling or any other form of regulated professional advice. We do not represent that any operator is suitable for you personally. A positive review score does not mean that gambling with that operator will be profitable, risk-free or free of dispute. It means only that, in our editorial judgment, the operator performed better than others against the criteria described on this website.

To the maximum extent permitted by law, Neoncasinoguide provides the website on an "as is" and "as available" basis without warranties of uninterrupted availability, merchantability, fitness for a particular purpose or non-infringement. We do not warrant that the site will be free from errors, security incidents, outages or third-party link failures. We also do not warrant that any external casino page, promotion or payment channel will remain available after you click through.

8. Intellectual property and permitted use

Unless otherwise stated, the text, site design, original graphics, selection, layout, scoring model and editorial structure on Neoncasinoguide are owned by or licensed to us. Casino logos, trademarks and brand names belong to their respective owners and are used for identification, commentary and comparative review purposes. Nothing on this site grants you a licence to use third-party marks beyond what is permitted by law.

You may access the site for personal, non-commercial use. You must not copy substantial parts of the site, scrape the content for automated republication, frame the site in a misleading context, remove disclosure language, republish our material as if it were independent user opinion or use our content in a way that suggests endorsement by Neoncasinoguide. Requests for commercial reuse should be sent to our editorial contact address.

9. Acceptable conduct on the site

You agree not to misuse the website. That includes attempting to interfere with site security, bypass age or consent controls, upload malicious code, harvest contact data from the site, impersonate another person, submit abusive or fraudulent complaints, or use the site in a way that may damage our systems or reputation. We may block or restrict access where misuse is suspected.

10. Limitation of liability

Nothing in these Terms excludes liability that cannot lawfully be excluded under the laws of England and Wales, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. Subject to that, Neoncasinoguide and its owners, contributors and service providers will not be liable for indirect, consequential, incidental or special losses arising out of or in connection with your use of the website.

That exclusion includes, without limitation, loss of profit, loss of chance, loss of gambling deposits, bonus disputes with operators, failed withdrawals, account closures, identity verification friction, reputational harm, device issues, data loss or loss caused by reliance on outdated third-party information. If liability nevertheless arises, it will be limited to the amount, if any, you paid us directly for use of the website. For ordinary readers that amount is typically zero because the site is free to access.

11. External links and third-party services

This website links to external sites, including gambling operators, support organisations and regulatory resources. Those sites are outside our control. A link does not mean that we operate the destination, that we accept responsibility for its content or that we guarantee its availability. You should review the privacy terms, cookies, bonus rules and security posture of any third-party site you visit.

If you choose to register with a gambling operator, your legal relationship is formed with that operator, not with Neoncasinoguide. Complaints about gameplay, withdrawals, verification requests, bonus confiscation, account limitation or self-exclusion failures must be raised with the operator first and, where relevant, with the appropriate dispute or regulatory channels.

12. Suspension, withdrawal and site changes

We may suspend, withdraw or change any part of the site at any time. That includes removing partner pages, changing editorial rankings, updating disclosures, altering navigation, stopping access from certain territories or retiring the website completely. We do not guarantee continuous availability of every page or feature. Planned and unplanned maintenance may occur without notice.

13. Changes to these Terms

We may revise these Terms & Conditions from time to time to reflect legal changes, regulatory expectations, editorial policy updates, technical changes or changes to our commercial structure. The updated version takes effect once posted on this page, unless a later date is stated. Continued use of the site after changes have been published constitutes acceptance of the revised Terms.

14. Governing law and dispute handling

These Terms & Conditions and any non-contractual obligations arising from them are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction unless mandatory consumer protection law requires otherwise. Before issuing formal proceedings, we ask that you contact us first so we have a fair opportunity to review the matter and attempt a practical resolution.

15. Contact

Questions about these Terms should be sent to legal@neoncasinoguide.co.uk. Postal correspondence may be addressed to Legal and Compliance, Neoncasinoguide Media Ltd, 18 St Katharine's Way, London E1W 1DD, United Kingdom.